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Logging In

• What should I do if I receive the following message: The username or password is incorrect?
• I forgot my username. What should I do?
• I forgot my countersign. What should I practise?
• The arrangement is not accepting my new countersign. What should I enter?
• I need a new countersign, just no longer accept admission to the e-mail address where the reset password e-mail was sent.
• I requested a reset password link but take not received information technology. How long does information technology usually take?
• I signed upwardly to receive Job notifications (Job Interest Cards), just I am unable to apply/log in to submit my application.

What should I do if I receive the post-obit message: The username or password is incorrect?

Yous should confirm your username, or reset your password, by using Forgot Username or Reset Password.

I forgot my username. What should I practice?

Beneath the Sign In push button, click on Forgot Username. On the next page, enter your email address, answer the security question, and click Send Username. An email is sent with your username. If yous practice not encounter the email in your inbox, bank check your spam/junk email folder.

The e-mail address that you enter must exactly match what appears on your profile. If it does not match, yous may receive an error that User with that electronic mail was not constitute.

I forgot my password. What should I do?

Below the Sign In button, click on Reset Countersign. On the next folio, enter your email address, answer the security question, and click on Reset Countersign. An email is sent with a link to reset your password. Once you lot click on the link, you lot are directed to a page where y'all can create a new password. Enter a new password, confirm the new password, and and then log into your business relationship.

The link embedded in the password reset email expires after 72 hours. If the link has expired, resubmit your password reset asking by clicking on Reset Password again.

The system is not accepting my new password. What should I enter?

Passwords must exist at least 8 characters in length and comprise upper and lower case messages, numbers and symbols. To reset your password, click Reset Password. One time you've entered a new countersign twice, you receive the message Your password has been updated.

I need a new password, but no longer have access to the email accost where the reset countersign e-mail was sent.

If you don't have admission to the email address listed on your account, y'all volition demand to contact our applicant support team for assistance at +1 855-524-5627. For security reasons, the reset password email is sent only to the electronic mail accost associated with your account. Our bidder support squad will enquire you a series of questions to verify your identity, and and then update the email address on the account as appropriate.

I requested a reset password link merely have non received it. How long does it normally take?

Password reset emails are sent immediately, but delivery can depend on your email provider. Cheque your spam/junk email settings/folder if you do not receive the e-mail. Sometimes calculation the noreply@governmentjobs.com address to your contacts resolves this issue. If the electronic mail is still is not received, contact technical support at your email service provider to decide if the reset countersign email is being filtered out or blocked.

I signed up to receive Job notifications (Job Interest Cards), just I am unable to use/log in to submit my application.

Job Interest Carte requests are independent of governmentjobs.com applicant accounts. To create an applicant account, get to www.GovernmentJobs.com and click on Sign In. Under the Sign In button, click Don't have an business relationship? Create one. Consummate the required new chore seeker account information, enter a new password, and click Save.

Creating an Account

• What is an email accost and how do I create one?
• How do I create an account?
• When I try to create an account or update my email accost, I get the message Email non bachelor!. What does that mean? I do not remember creating an business relationship with GovernmentJobs.com.
• I have more than one account. How tin I merge them?
• Is it possible to delete or reset my account?
• Do I need to create multiple accounts for dissimilar agencies?
• What if I share my email address with some other person?
• Can I share a Governmentjobs.com account with my spouse, relative, friend, etc?
• What spider web browser should I use?

What is an electronic mail address and how do I create one?

An email address is an electronic accost where you can receive messages. An email address takes the class of name@provider, such as jsmith@case.com, which is read as jsmith at example dot com. At that place are many complimentary and accessible email providers that you can use for this purpose. The email accost is completely independent of GovernmentJobs.com. You should send any email related questions to your e-mail provider's technical support grouping.

How practice I create an account?

To create an bidder account, go to www.GovernmentJobs.com and click on the Sign In tab, and so Don't have an account? Create one.

Complete the required fields and click Create.

For aid with setting a password, run into password requirements.

When I try to create an account or update my email address, I get the bulletin Email not available!. What does that mean? I exercise not recall creating an business relationship with GovernmentJobs.com.

If you receive this message, it ways that there is an account associated with your email address. You lot may take previously practical with an organization that is a NEOGOV client. Yous can retrieve your credentials past following the username and password steps.

I take more than i account. How tin I merge them?

There is no way to merge accounts. You should choose the account with the most upwards-to-engagement information, and simply use that account.

Is information technology possible to delete or reset my account?

Yes, you can delete your account by accessing the Account Settings page from under the user settings dropdown.

Do I need to create multiple accounts for unlike agencies?

No, you do not demand more than one business relationship to apply for jobs with dissimilar agencies. If the system is a NEOGOV customer, you lot tin can use with your existing GovernmentJobs.com account.

Every GovernmentJobs.com account must incorporate a unique electronic mail address. If yous share an email address with another person, and it is already in employ on some other account, y'all cannot apply that e-mail accost on your business relationship. You can request a new email accost from a service provider (for example, Hotmail, Yahoo, Google), or use a work electronic mail address on your GovernmentJobs.com account.

Y'all may not share an business relationship with another user. To employ for positions, y'all must create your ain account with your own specific contact data, applications, and application history.

What web browser should I utilise?

To make sure you take the best experience possible, we recommend using the near upwardly-to-date version of one of the post-obit browsers:

• Desktop: Google Chrome, Microsoft Edge
• Mobile: Google Chrome, Safari

Awarding Process - Starting Out

• How do I apply for a job?
• How long does information technology take to complete the procedure?
• I clicked on the position name, and am able to meet the clarification, however I practice not see an Apply tab. How do I apply for the position?
• Can I automatically exist notified when new positions open?
• What is the Close Engagement on a job posting?
• How do I complete an online awarding?
• How can I alter my username?
• How can I change my awarding template name?
• Why tin't I create more than i awarding template?

How do I apply for a task?

To apply for a job, get to GovernmentJobs.com or the organization's website. An organization is the city, county, state, or educational institution where you submit applications.

• If yous are on GovernmentJobs.com, enter search criteria in the boxes for Job Title, Keyword, and/or Urban center or State. You can also search past clicking a Category or Location.
• If you lot are on an organization'south website, locate where open positions are posted.
• Perform a task search to observe jobs that match your interests. Then click on the job championship to view the job posting.
• To initiate the awarding procedure click the Apply tab. The Apply tab is located toward the top of the posting adjacent to Job Details.
• Once you click on the link and log in, you tin work on the awarding process steps.

How long does information technology have to consummate the process?

The time information technology takes to complete an awarding depends on how much data you provide on your basic application. It tin can take equally little as x-fifteen minutes. When applying for a job, you may be required to respond some boosted questions (arrangement-wide questions and supplemental questions), which will as well vary in length, depending on the number and type of questions asked.

I clicked on the position name, and am able to run into the description, even so I do not run across an Apply tab. How do I apply for the position?

If y'all exercise non come across an Apply tab on the job posting, this job posting is not accepting online applications. If the opening appointment suggests that the position should be open up, contact the organization for farther information. Our applicant/technical support team cannot add an Use tab if it does non already exist.

Tin I automatically be notified when new positions open?

Y'all tin can sign upwards for Task Interest Cards through the organization's web site so that you are notified when jobs become bachelor. By selecting the task categories that you're interested in, filling out your contact information, and clicking Submit Asking, y'all volition receive email notifications when jobs open in your noted categories. Later i year, your chore interest card subscription expires, and notifications are no longer sent. Signing up for chore interest cards is not the same as creating a user account. To use for positions you need to create a GovernmentJobs.com applicant account.

What is the Shut Date on a job posting?

A closing date is when a job posting no longer accepts applications.

How can I change my username?

One time established, a username cannot be changed.

How tin I change my application template proper name?

Once established, an application template proper noun cannot be changed. Application template names are for your reference just, and are not visible to the organisation with which you lot are applying.

Why can't I create more than ane application template?

The power to create multiple application templates has been removed in the new application process. If yous previously created multiple applications, you can proceed to utilise them.

Application Procedure - Completing and Submitting an Awarding

• I accept completed all my Work, Education, References, and Additional Information sections, simply exercise non see a identify to submit the application. What should I do?
• How exercise I continue to the next step?
• What if I'm non set up to submit my application at this time?
• How exercise I salvage my data?
• I was unable to submit an application before the closing appointment. Tin can I still apply for the position?
• I made an error on my submitted awarding. Can I make changes?
• I am unable to add an attachment to my awarding template.
• I forgot to add an attachment (for case, my résumé or cover letter) to my task application. How do I add together an attachment to an application I've already submitted?
• I am trying to submit/confirm my application, just I am unable to proceed. The arrangement keeps taking me dorsum to the application steps.
• Is it possible to withdraw my application from an arrangement?
• How do I print my application?
• Tin can I view positions I take practical for?
• How do I find the status of my application?
• How tin I exist sure my application was received?
• Can I delete applications I previously submitted?
• How do I notify an organization of changes to my dwelling address, e-mail address, or other data?
• How can I go in touch with the organization with which I've applied?
• How exercise I know if I am qualified for a detail job?
• Can I submit a paper application?
• I take a question pertaining to a item job posting, for example, a specific requirement or organisation-wide/supplemental question.

I accept completed all my Work, Education, References, and Additional Information sections, just practise not see a place to submit the awarding. What should I do?

The basic information that yous have entered serves equally an awarding template. This template allows yous to apply for multiple positions without having to create new applications. To submit the awarding template for a specific position, perform a chore search to detect a job you lot are interested in and click on the job championship to view the task posting. Click Apply, which is located toward the upper left-manus side next to Chore Details. For example:

Your application template fills in the bones information for step one, and y'all are able to proceed with the application process steps.

How do I proceed to the next step?

The application process sections appear vertically on the left-mitt side of the screen. For example:

Once you've completed a section, y'all can go on past clicking on the next section in the sequence, or click Next at the bottom of the page. If you would similar to revert to previous section, click on that section proper name on the left-hand side.

What if I'm not fix to submit my awarding at this fourth dimension?

You can return to your application to submit at a later time. Though the system does motorcar-salve while completing the application, make certain y'all save the field yous are working on earlier signing out. Be sure to log back into your account and submit your application prior to the posting close appointment.

How do I salve my information?

If you need to exit the application, click Relieve at the bottom of the page you lot are working on. All of the information that you accept entered upward to that bespeak is stored. As long every bit the chore you are applying for is still open, you may render to submit your awarding.

I was unable to submit an application earlier the endmost date. Tin can I nevertheless utilise for the position?

You lot cannot apply through GovernmentJobs.com for positions that are airtight. If you lot started an awarding prior to the closing date, and did not submit it, you will not be able to submit that application. Our applicant support team is not able to change the endmost date. For further information, you may wish to contact the organization with which you are applying.

I made an mistake on my submitted application. Can I make changes?

You cannot make changes once you certify and submit the application to the system. If you want to update the application you can either re-employ for the position, or contact the organization to see if it is possible make changes. If yous receive an mistake message when resubmitting your awarding that does not allow you lot to apply again, or if the position has closed, you may want to contact the arrangement direct. Our bidder back up squad cannot brand changes to an already submitted application.

I am unable to add an attachment to my application template.

To attach a document successfully, beginning close the file that you are trying to attach, and so check the following:

• Attachment Type - Some agencies require specific zipper types to be included in the awarding. Check that your document is listed every bit the zipper blazon that the organization is requiring. For example, if the mistake message reads The post-obit zipper types are missing: Résumé, cheque that your respective document's attachment type is listed every bit Résumé and not Other, Encompass Letter of the alphabet, or whatsoever other attachment blazon.
• File type - Some agencies only accept sure file types. If you lot receive an error regarding the file blazon, check that you are attaching a file with a valid (acceptable) file extension.
• File size - Attachments that are larger than x megabytes are not accustomed. If your file is larger than five megabytes, yous should reduce the file size. If yous are still unable to attach the file later following these steps, try deleting the cookies from your web browser or attempt to attach the file from a different web browser.

I forgot to add an attachment (for example, my résumé or comprehend letter) to my job application. How do I add an attachment to an application I've already submitted?

In one case an application is submitted, you cannot make whatever changes to that awarding. Any attachments added to your application template are not automatically sent to the organisation. In society to ensure the organization receives any newly attached documents, you must submit a new application. If you receive an mistake message when resubmitting your application that does not allow you to apply again, or if the position has closed, you may desire to contact the organisation straight.

I am trying to submit/confirm my application, simply I am unable to proceed. The arrangement keeps taking me back to the application steps.

In order to submit the application successfully, all required fields, questions, and attachments must be supplied. If yous run across a carmine exclamation marking side by side to a department, please click on the section to complete missing data. For example:

As well, bank check for red text within the department indicating which information is missing. Ensure that all questions marked equally required (designated by an asterisk *) have been answered, for case:

If y'all did not answer some of the questions because they did non utilize to you lot, but the question is required, you must type N/A into the text box. For example, if the question is: If you answered yes to the question in a higher place, please explicate and you answered No to the previous question, type North/A.

Once everything has been answered and all documents have been successfully fastened, you are able to submit your application.

Is information technology possible to withdraw my application from an organisation?

It is non possible to withdraw an application online. Once officially submitted, the application becomes property of the organization. You must phone call the system directly for further action.

How practice I impress my awarding?

Yous can print a submitted application by clicking on Applications > Job Title > Print on the superlative right-manus corner.

Tin I view positions I have applied for?

Yes, you tin can access all of your submitted applications past clicking on Applications & Status:

How do I detect the status of my awarding?

In one case you lot are logged into your account, click on Applications & Status.

Yous tin see all of the applications you take submitted, and the status for those applications. If yous notwithstanding have questions regarding your status afterwards viewing this page, you should contact the organization with which you lot applied.

How tin can I be sure my awarding was received?

Once you've submitted your application, you see a confirmation message that you've successfully applied with the organization. You are also sent a confirmation e-mail. To verify the status online, log into your account, and click on the Application tab.

Can I delete applications I previously submitted?

No. Once the application is submitted to the system, a record remains in the Application Status area of your account.

How do I notify an organization of changes to my home address, email accost, or other information?

Yous tin can update the contact information on your profile at any time. Log into your account and click on Business relationship Settings > Edit. Any changes that y'all make are updated with the organization automatically.

How tin can I make it touch with the arrangement with which I've applied?

There are several places where you may observe an organisation'due south contact information:

• On the arrangement's website.
• On the job posting (typically at the lesser of the folio).
• On your submitted application. Select click here for a printable version of your application and the organization contact information appears at the very pinnacle of the page.

How do I know if I am qualified for a detail chore?

The required skills and qualifications are typically displayed within the chore posting online. Our applicant back up squad cannot advise on qualifications for any jobs. For more than specific details or information related to the task, please contact the organization directly.

Can I submit a paper application?

Many agencies no longer have paper applications. You can contact the organisation or visit their website to check if they will have a paper application.

For specific details or information related to the chore, delight contact the organization directly. Our bidder support team cannot answer specific questions or requirements related to a job.

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Source: https://www.governmentjobs.com/home/faq

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